At MEDITE TRIMAX, we are committed to ensuring our customers receive products of the highest quality. However, we understand that occasionally issues may arise. Our customer complaints policy is designed to ensure that any problems you encounter are addressed efficiently and to your satisfaction.

1. Reporting an Issue

If you encounter any issues with our products, please contact our customer services team as soon as possible. You can reach us by:

• Phone: +44(0)28 9442 8288 (option 1)
• Email: [email protected]

We aim to respond to your query within 3-5 working days.

We strive to resolve all complaints quickly and to your complete satisfaction. Thank you for choosing MEDITE TRIMAX, and we apologise for any inconvenience you may have experienced.